Clinical Administrator Evaluates NIWH Program for New Healthcare Model

NEWS BRIEF – For Immediate Release: New Healthcare Model

New Healthcare Model evaluated by Mayo Health Administrator

April 21, 2011 – Rochester, MN – Numerous studies have shown that when patients with chronic diseases focus on their health and get involved in their own healthcare, their health improves and their health expenses decrease.

Like many clinical administrators today, Beth Borg, RN, MHA, a Clinical Operations Administrator at Mayo Clinic, one of the largest academic medical centers in the world, is striving to develop a healthcare model that improves the health and wellness of their patients.

“My goal is to be able to offer a patient-centered, holistic model of care that meets the patient where they are at, educating them on what they need to know to improve their health, so that they are more informed and have the ability to make better decisions,” said Borg. “If we are going to have an impact on the health and wellness of patients then we have to give them precisely what they are requesting, which is information, self help tools they can understand, and possibly individual coaching before they get sick and , not just when they are in distress.”

To that end, Borg began piloting the NIWH Whole Health Educator program for Nurses in December after searching for educational training which would compliment the skills needed to train their staff on team-based patient focused care.

“The experience of the program; and the overall education have been nothing short of fantastic,” said Borg. “There is a common thread throughout all of the courses which reflects on how everything in our life affects everything else.  For example, how your thoughts and feelings affect your physical being, and how your diet and stress management can impact all of the systems in your body and vice versa.”

“The program has a unique way of bringing all of this together and really makes you think about complementary approaches to handling common illnesses as well as working towards optimal health.   The way the information is presented has helped me to assimilate it quickly and use examples on a daily basis with colleagues that I work with, as well as friends and family. I would most definitely recommend the program to other healthcare professionals and hospitals.”

The National Institute of Whole Health is committed to facilitating the transformation of healthcare environments to one that is whole person in focus.

“We are pleased to be working with Beth Borg to facilitate whole person health care, and improve patient outcomes at the Mayo Clinic,” said Dr. Georgianna Donadio, Program Director for NIWH.

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