Improve Staff Retention and
Re-Invigorate your Clinic...

Staff retention is currently one of the most pressing concerns in healthcare cost management. According to a 2 year study study conducted by the American Healthcare Association, the annual turnover rate for long-term care in New England is a staggering 47.9 % for RNs and is just slightly lower at 41.5% for LPNs. Acute care facilities also suffer from similar turnover rates among their nursing staffs.

Lyle Spencer, Ph.D., identifies that the "real cost" of such employee turnover is approximately the amount of one full year of pay for each staff member lost. Mr. Spencer developed Hay McBer's competency assessment methodology, with Harvard Prof. David McClelland, and methods for calculating the costs and benefits of human resource programs.

Mr. Spencer has taught at the business schools of the University of Chicago and University of North Carolina, Chapel Hill. He estimates that if a hospital or clinic loses as few as three nurses during a one year period, the cost is approximately $100,000 for that year, and the cost increases significantly if a manager, critical care or surgical nurse resigns!

Many nurses today feel the loss of the relationship-centered aspect of nursing which has been one of the by-products of many managed care initiatives. These nurses are seeking to re-capture the spark of heart-centered, healing health care that was the reason they went into nursing to begin with!

NIWH has created unique retention and recruitment programs for healthcare facilities. Our Whole Person Care program is customized for healthcare facilities to improve staff recruitment & retention and reduce staff attrition. The Whole Person Care program:

• Provides immediate, applicable skills in
  Relationship-Centered, Whole Person Care
  
• Transforms work environments through in the moment,
  mindfully present interactions
  
• Utilizes Whole Person Care paradigm
  to enhance staff recruitment
  
• Transforms stressful error-prone work environments
  
• Enhances nursing staff satisfaction
  
• Enhances patient satisfaction

For more information, visit our webpage
Enhancing the Medical Environment

NIWH will be pleased to discuss how we may provide your nursing staff with this acclaimed and remarkably cost-effective program. For more information or to contact our Continuing Education Nurse Consultant, Mary-Anne Benedict R.N., M.S.N., please complete the following form:

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